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itunes.com Hi I have previously installed itunes on my windows vista laptop and had no problems. I had to uninstall it recently and I am now trying to download the latest version of itunes on the same laptop but at the end of the installation process a message appears that says "the feature you are trying to use is on a cd-rom or other removable disk that is not available" I click cancel because I don't know what disk it is referring to, and then another message comes up that says "the older version of itunes cannot be removed please contact your technical support group". can anyone help please Why doesn't apple incorporate the ability to remove duplicates automatically. There is no way I am going to hand select over 300 songs to remove the duplicates. itunes.com Make a feature (a code based query) that will remove any duplicates, minus Exactly the title. I've made a couple of custom ringtones and synced them to my phone. It worked fine then but after a while, I noticed that the tones were missing from my phone and the ringtone was switched back to the default tone. I couldn't find the custom tones anywhere. Then I plugged the phone to my Windows PC (as usual) to sync the tones back to the phone. I did all the necessary steps to sync them but nothing works. I unchecked and rechecked the tones in iTunes and I synced them a hundred times but the tones don't show up in my phone.I was shown on another forum that the web hosting site had resized the image. When I uploaded the image to Image Shack, it was fine. Image Shack does not resize the image on you.If you have backed up your iPod data in iTunes, itunes.com you can use iPhone Data Recovery to scan your iTunes backup files on your computer. After that you can save photos, messages, contacts as well as other data on your computer.I am trying to remove songs from my phone and library. I have already unchecked the ones i want removed from both and have the 'manually manage songs' option checked in the summary page of the phone. When i go to sync the device, it either gives me 'error -54' and cant complete the sync, or it simply does not remove the songs from either the library or the phone. Is anyone else having or had this problem, and if so, how can/did you fix it "Almost" is correct. In Apple's own words, "Get Info has been completely redesigned in iTunes 12 to focus your attention only what's necessary for the selected item". Unfortunately this means that (unlike earlier releases) the metadata elements that can be edited varies by media kind - for example, itunes.com there have been several threads here regarding the absence of disk/track number fields for some video types. The one that annoys me is the that Description element (which gets a whole tab to itself) is available for individual audiobook files but not for an audiobook made up of multiple files.I am not able to burn a playlist to a CD and get an error at the top of Itunes window "Disc Burner or Software Not Found". I have been able to burn CDs in the past with this same computer but had some issues with songs in itunes. Support had me uninstall Itunes and reinstall. I have also uninstalled the device in the device manager and re-installed it. I really don't know what to try except to ask for help here. I would appreciate any direction I can get. I have a Dell desktop XPS running on Windows 8.For general advice see Troubleshooting issues with iTunes for Windows updates The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. itunes.com Review the other boxes and the list of support documents further down the page in case one of them applies. The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software. The further information area also has notes on your first issue. Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.The notes below explain how to remove components that won't uninstall. 7-Zip can be used to break down the setup file into constituent parts. You can try installing these parts in order. Or, having removed everything again, and if you have 64-bit Windows, you can try the "for older video cards" version. This may well work in cases where the normal 64-bit installer goes wrong. This version is similar to the 64-bit versions up to and including 12.0 which are 64-bit installers for mainly 32-bit code.I'm having trouble adding music to my phone. I know it has to be synced, which it did fine, and it can only be synced to one computer. This is the same computer i always use but for some reason it "unchecked" my option to manually manage music and videos. Now when I click the option and click apply, it tells me that my phone is synced to another itunes library but it's the same name as this one lol. itunes.com I'm so confused. It was just working not too long ago. Is there anything I can do so that I won't have to erase everything and start over

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